FAQs

What are your candles made from?

We use a natural ‘Coconut Soy’ wax in our jars, tins and melts. This is a low-tox wax that creates a slower burn and stronger smelling fragrance.

 

Where are your candles made?

Our candles are made right here in Australia. Each candle is lovingly hand poured, labelled, packed and posted by me – Liv! All products are sent out of the Central West of NSW right into your homes across Australia.

 

How long will my candle burn for?

To check your candles burn time, please read the products description on the website. Please note. Burn times are only an approximate, all candles and shapes will burn differently depending on the environment.

 

Where can I read more about your scents?

For more information on our available scents, visit the “Fragrances” description page on the website. You will find this page in the main menu.

 

How do I care for my candle?

Caring for your candle is easy! Each candle order will come with a “Care Card’, this card describes the steps you need to follow to ensure you get the best life out of your new candle. The card will include information on where to keep your candle and how to trim your wick.

 

My candle isn’t staying lit, what can I do?

This may be happening for many reasons such as the room having a draught, the wick being trimmed too short or even the wick not being trimmed at all. Refer to your candle care card for advice. If you are still having difficulty, please don’t hesitate to reach out and we will do our best to assist you!